Summary

• Self-driven enabler of technical change.
• Provides documentation, training, and user feedback strategies.

Skills

• Writing and editing
  Technical writing and technology journalism.
• Business Analysis
  Analyzing needs, designing and implementing solutions, conducting training and writing documentation.
• Design/Page layout/Video
  Creation of professional looking pages with the Adobe Creative Suite, including InDesign, Photoshop, Acrobat Pro, and Illustrator. For video editing I use Final Cut Pro.
• HTML/CSS/PHP
  I designed this site and wrote all of the html and the php code. The code is clean and the pages load fast.
• Management
  Of people, projects, and budgets.

Experience

• Author, Lost in Brot, a novel
  April 2012 - September 2015
• IT Manager and End User Advocate, Rogers Communications Inc.
  December 1994 - April 2012
• Systems Integrator, Rogers Communications Inc.
  March 1989 - December 1994
• Senior Technical Writer, Hutchinson Communications
  October 1988 - March 1989
• Computer Support Specialist, Maclean Hunter Ltd.
  March 1986 - October 1988
• Editor, Maclean Hunter Ltd.
  January 1982 - March 1986